Notifications
Send automatic messages for operations, payments, appointments, status updates and alerts.
Business SMS for critical communications.
Service overview
Send notifications, reminders, confirmations, OTP codes and operational alerts through managed SMS solutions.
Integration
Connect internal systems, CRM, support platforms or custom applications.
Operations
Centralize sending, reporting and tracking through a managed solution.
Add SMS to your business communications.
Request a proposal for business SMS and API integration.
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Compliance and policies
Business communications with best practices.
Messaging and telephony services must be used with consent, clear use cases and compliance with carrier, platform and provider rules.
Business messaging compliance
Some types of business messaging may require registration, consent, opt-out, sender identification and compliance with carrier or provider rules.
View compliance informationAnti-Spam Policy
Messaging must respect consent, sender identification, opt-out and authorized list usage.
View Anti-Spam PolicyPrivacy and terms
Review the general conditions applicable to the use of TelHarbor services.
Privacy PolicyTerms and Conditions
Why business SMS
Reach your customers where they always look.
SMS has high open rates and works for alerts, codes, billing and campaigns, to Costa Rica and the United States.
Reach
Send to Costa Rica and the United States; other destinations on request.
Automation
Auto-reply bots and flows with no coding.
Unified inbox
Receive and reply from the portal, alongside WhatsApp and email.
Integration
Send via API from your CRM or systems.
Features
Everything for your text messaging.
Numbers, bots, reports and API managed by TelHarbor.
Send and receive
Outbound and inbound messages with your own number.
Auto-reply bots
Menus and automated replies. See Omnichannel Bot
Inbox and reports
History, conversations and reports by number and client.
Local numbers
Numbers for sending and receiving subject to coverage.
API
API integration with secure keys. See API
Compliance
Consent, opt-out and sender identification.
See the SMS plans.
Monthly SMS bundles for Costa Rica and the United States, with inbox, bots and reports included.
FAQ
Business SMS frequently asked questions
What is business SMS used for?
Business SMS is used to send notifications, reminders, alerts, OTP codes, confirmations and operational messages to customers or users who have authorized communications.
Can TelHarbor send SMS through an API?
Yes. TelHarbor can integrate SMS delivery through API, webhooks, forms, internal systems, CRM platforms or automated workflows depending on the customer use case.
Is consent required to send SMS?
Yes. Customers must have valid consent or another applicable lawful basis to contact recipients and must honor opt-out requests when applicable.
What is 10DLC?
10DLC is related to business SMS/MMS sent through United States +1 long code numbers. It may require brand, campaign and number registration.
Which countries can I send SMS to?
Costa Rica and the United States with published pricing; other destinations are quoted separately.
How much does SMS cost?
It works with monthly bundles by destination. See the plans at telharbor.com/en/plans/ or request a quote.
Can I send via API?
Yes. TelHarbor offers an API to send SMS from your CRM or systems, with keys and usage limits.