TelHarbor UCaaS plans and pricing.
IP-PBX phone system, SIP Trunk, SMS, WhatsApp, business email, API and Bot with AI Agent — secure, with VPN and 7×24 support. Clear pricing in US dollars for Costa Rica and the USA.
Communications system and voice
The complete cloud phone system, plus SIP trunk, numbers and minutes.
IP-PBX Communications System
24 softphone licenses · 24 concurrent calls
- 24 softphones with the TelHarbor app
- SIP Trunk included · 24 concurrent calls
- Presence, Chat, Video and Collaboration
- Statistics, History and Support in the app
- Queues, IVR, Voicemail, recording and reports
- Security: VPN and call encryption
SIP Trunk · DID Numbers · Minutes
Build your voice service to measure
SMS and WhatsApp
Monthly bundles per channel. Send from the portal, the app or the API. Auto-reply bots included.
SMS
Monthly bundles · Costa Rica and USA
WhatsApp Business
By message category
Business email and API
Managed, secure email hosting, and API integration with your systems.
Email · cPanel Hosting
cPanel Hosting · 1 domain · 50 mailboxes · 100 GB
- 50 mailboxes on your domain · 100 GB
- Full email: webmail, IMAP/SMTP, filters and autoresponders
- Websites with cPanel: WordPress, PHP and MySQL databases
- DNS management, subdomains and add-on domains
- Free SSL (AutoSSL), FTP, statistics and cron jobs
- Antispam, antivirus, DKIM/SPF and automatic backups
- VPN-protected administration · 7×24 tech support
Developer API
Integrate with your CRM or systems
- Send SMS and WhatsApp via API
- Click-to-dial included (originate calls on your PBX)
- API key with scopes, numbers and IP allowlist
- Rate-limit, usage log and test console
- Documentation and support
Omnichannel Bot and AI Agent
Respond automatically across every channel — with guided flows or conversational artificial intelligence.
Omnichannel Bot
Auto-reply flows and menus
- Menus, options and automatic replies
- Flows per number and per channel
- Schedules, notifications and handoff to a human
- Visual flow builder
- Voicemail, surveys and OTP
AI Agent (Claude)
Conversational support with artificial intelligence
- Understands natural language (not just menus)
- Your company knowledge base
- Opt-in per number · handoff to a human agent
- Multi-language, available 24/7
- Integrates with the Bot and all your channels
Implementation and activation
One-time charge for the initial setup. IP-PBX implementation is waived with a 12-month contract.
IP-PBX implementation is waived with a 12-month contract. Email with a new domain: activation included. Reference amounts, subject to quotation per project.
Let’s build your plan.
Tell us what you need and we’ll prepare a tailored quote.
Frequently asked questions about plans and pricing
Do prices include taxes?
No. All prices are in USD and exclude applicable taxes (VAT), which are added as required.
What does "From" mean on a plan?
It indicates the plan's starting price. The final amount depends on the configuration, number of users, numbers and destinations, and is confirmed in the quote.
Is there an installation fee?
IP-PBX implementation has a one-time charge from $350, waived with a 12-month contract. SMS, API and new DID numbers have no installation cost.
Can I send SMS or WhatsApp to other countries?
Yes. SMS, WhatsApp and minutes to Costa Rica and the USA have published pricing; other countries are quoted separately.
Do the Bot and AI Agent have a cost?
The flow-based Bot is included with any channel. The AI Agent with artificial intelligence (Claude) starts from $99/mo with a conversation bundle and overage per conversation.
All prices exclude applicable taxes (VAT). Prices in USD, for reference and subject to quotation based on each account’s configuration. Plans marked «From» represent the starting price. SMS, WhatsApp and minutes are billed by destination and category; destinations in other countries are quoted separately. Communication services require an active VPN. WhatsApp is subject to Meta’s policies, categories and rates. Prices subject to change without notice.