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Service across the Americas · 24/7 support

UCaaS, CCaaS and CPaaS: your communications on one platform

With UCaaS your team gets a Cloud Phone System, Softphone, SMS, WhatsApp, Email, Chat and Video in one App, managed by TelHarbor and secured with VPN. Add Customer Service (CRM) and API whenever you need them.

Integrated in one platformPhoneSMSEmail
Video

See TelHarbor UCaaS in under a minute and a half.

Phone system, presence, the customer record and a bot you build yourself — all on one platform.

1:25 · See more videos

Solutions

One provider for communications and technology services.

Explore TelHarbor services for voice, messaging, connectivity, cloud and operational monitoring.

UC

UCaaS

Unified Communications as a Service to manage calls, extensions, Softphone, SMS, WhatsApp, Email, reports and users.

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IP

IP Telephony

Flexible business telephony for offices, call centers, remote users and companies with multiple locations.

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SIP

SIP Trunk

Connect your physical, virtual or cloud PBX with reliable routes, local numbering and international coverage.

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NET

Internet and fiber · Costa Rica

Business internet and dedicated fiber for operations in Costa Rica that cannot stop.

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MSG

SMS / WhatsApp

Automate notifications, reminders, confirmations and communications with your customers.

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NOC

NOC Monitoring

Proactive monitoring of critical services to detect, notify and escalate incidents.

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New on the platform

Serve, sell and integrate from the same platform.

Your phone system, customer service and your own systems work together: every call, message and ticket in one place.

Unified Communications · UCaaS

Operator Panel

Your reception and queues live: see who is free, who is talking and who is waiting, and transfer with one click. Included in IP-PBX Enterprise.

Meet the Panel
Customer service · CCaaS

CRM and Help Desk

The full record of every customer and tickets from phone, SMS, WhatsApp and Email, with measured response times and AI. Included in IP-PBX Enterprise.

See CRM   See Help Desk
Messaging and API · CPaaS

API and Webhooks

Send SMS and WhatsApp, originate calls from your system and receive events instantly with signed webhooks. From $25 per month plus usage.

See API

Need a communications solution?

Request a quote and TelHarbor will review your business requirements.

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