A business softphone turns your computer or mobile into your phone extension, so you can work from anywhere. It is the foundation of remote work and distributed teams in Costa Rica.
What is a softphone
It is an app that replaces the physical phone: it makes and receives calls with your extension from the phone system, plus presence, chat and video. For the detail, read what is a softphone.
Work from anywhere
With a softphone, your team answers with the company number from the office, home or on the go. They do not need a desk phone or to be on the local network; internet and the app are enough.
What the TelHarbor app includes
- Calls: your business extension on desktop and mobile.
- Presence and chat: see who is available and chat with your team.
- Video: meetings and video calls.
- Security: VPN connection and protected communications.
Who it is for
For remote teams, call centers, sales and support, and any company that wants mobility without losing control. It integrates with your IP telephony and phone system.
How to start
The softphone is included in the TelHarbor IP-PBX system. Learn about the service in business softphone, see the plans or request a quote.
Frequently asked questions
Can I use my extension from home?
Yes. The softphone works from the computer or mobile with internet, using your same business extension.
Does it include chat and video?
Yes. The TelHarbor app includes presence, chat and video, in addition to calls.
Is it secure?
Yes. The connection is protected by VPN and communications are encrypted.
Do I need a physical phone?
No. The softphone replaces the desk phone; you can use a headset on your computer or the mobile.