Number porting lets Costa Rica businesses change carrier or move to IP telephony while keeping their numbers. This modernizes your phone system without losing the number your customers already know.
What is number porting
It is the process that moves a number from one carrier to another. Your number stays the same; what changes is the provider that carries the calls. It is key when you move to a SIP Trunk or a cloud phone system.
Why port your numbers
- Keep your number: the one on your advertising and materials.
- Continuity: your customers keep calling the same place.
- Modernize with no friction: move to IP telephony without reprinting or retraining.
What you need
- Account holder and current line details.
- Numbers to port and availability confirmation.
- Coordinating the switch date to avoid outages.
Availability and timing depend on the current carrier. TelHarbor manages the process and coordinates the activation.
Porting and new numbers
Besides porting, you can add new numbers: local Costa Rica, United States or toll-free. This combines your usual number with new lines for campaigns or sites.
How to start porting
TelHarbor reviews feasibility, prepares the documentation and coordinates the switch. Learn about the service in IP telephony, see the plans or request a quote.
Frequently asked questions
Can I keep my number when changing carrier?
In most cases yes, through number porting, subject to the current carrier availability.
How long does porting take?
It depends on the carrier and line type. TelHarbor coordinates the date to minimize any interruption.
Can I port and also get new numbers?
Yes. You can port your numbers and add new local, United States or toll-free numbers.
Does it work for IP telephony and SIP Trunk?
Yes. Porting is common when moving to a SIP Trunk or a cloud phone system.